What Kind of Phone System Is Best for Your Small Business?

Deciding what type of phone system to use for your business is not as simple as it seems. The fact is phone systems will vary greatly depending on the type of business and its size. A call center, for instance, would require a much more complex phone system than a small office.

If you are trying to determine what type of phone systems will work best for your business, there are several key things to keep in mind.

Small Offices

You can still put out a big vibe, even if you have a small office space. Having the right phone system will provide your small business with an air of professionalism when you chose all the right features.

A VoIP system can offer an affordable solution for small office spaces that need functionality such as multiple phone lines, conference calls and voicemail. Having access to all those features with a traditional landline setup might be too cost prohibitive for many small businesses, especially those just starting out.

What Is a VoIP Phone System?

Voice over Internet Protocol (VoIP) systems allow advanced functionality at a lower cost. Unlike more traditional phone lines, a VoIP is an Internet-based phone system. It does require a broadband connection. If you only have a few employees your current Internet subscription should work just fine. However, as you grow and more employees come on, you may have to upgrade your broadband subscription.

Upgrading to a VoIP system may also require you to upgrade the phones in your office to ensure they are compatible.

What Are the Benefits of VoIP?

The most appealing aspect of this technology for small businesses is the lower price point. They also require less hardware you would have to buy or lease for your business were you to choose a traditional phone system.

Many growing businesses like VoIP because of its scalability. Adding new lines and phone numbers is both cost effective and relatively simple. Many businesses find that they can get a much more feature-rich experience for less cost. For instance, virtual receptionists, customizable advanced call screening, custom forwarding rules, and integration with your email and mobile phone.

Are There Downsides?

A VoIP phone system could have potential downsides for some businesses. For instance, the voice quality is typically every bit as good as a conventional landline. However, a slow overcrowded or spotty network can impact the audio quality of calls and even cause calls to drop out.

However, with a strong network and reliable broadband connection, this becomes a virtually nonexistent issue.

Still Have Questions? Contact CallTeks

If you’d like to learn more about how a VoIP telephone system could work for your small business, get in touch with CallTeks at 1-844-862-0318.